The Art of the Apology (Duration 22 minutes)

The Art of the Apology (Duration 22 minutes)

Why is it so hard to apologise? What single word can ruin the very best apology? In this session we will learn the fine art of the apology.

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"Yesterday is history. Tomorrow is a mystery. And today? Today is a gift. That's why we call it the present"
Babatunde Olatunji